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  Free delivery over 250 AED
Secure payment 

Secure payment

  • The following payment methods are accepted: Visa, Mastercard, American Express, as well as cash on delivery.
  • At this time, COD is not available for delivery to pickup locations or international addresses.
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Easy Returns 

Easy returns

 Our Policy

  • All products must be returned to us, unused and with all Sephora tags, if any, still attached and in the same condition as received, in good condition and in their original box and packaging, along with the original invoice, within 30 (thirty) days from date of delivery.
  • For sale and discounts, products can be exchanged or returned within 14 (fourteen) days from date of delivery.

 UAE: In-store Returns

  • The products you purchased online can be exchanged or returned at any Sephora store in UAE.
  • Please make sure to bring your invoice (received by email or available to download from your online account), and a Sephora staff member will assist with processing your return or exchange in-store.

 Oman and Bahrain: Returns by post

  • To return a product delivered to Oman or Bahrain please contact our Customer Service at customercare@sephora.ae or on +971 4 45 08 443 who will coordinate a return by post.
  • In store returns will not be accepted.
  • Please visit our FAQs for more details.
Got Questions ? Call us at 800-SEPHORA (UAE toll-free) or +971 4 45 08 443 (Outside UAE)