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Secure payment 

Secure payment

The following payment methods are accepted: Visa, Mastercard, American Express, as well as cash on delivery.

At this time, COD is not available for delivery to pickup locations or international addresses.

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Easy Returns 

Product return

Return Policy

Visit any Sephora store in UAE to return your item(s) purchased. Products can be exchanged or returned within 30 (thirty) days from date of delivery. For sale and discounts, products can be exchanged or returned within 14 (fourteen) days from date of delivery. All products must be returned to us, unused and with all Sephora tags, if any, still attached and in the same condition as received, in good condition and in their original box and packaging, along with the original invoice.

In store

Returns and exchanges in UAE are done in stores. Please bring your invoice and the items you wish to return or exchange. A Sephora staff member will inspect your item(s) and if they meet the conditions listed in our, Return and Exchange Policy, will process your return or exchange at the Sephora store - it's that easy!

For returns information on orders delivered to Kuwait, Oman or Bahrain please visit our FAQs.

Got Questions ? You can contact our Customer Service using our form, or by phone at  800SEPHORA (7374672), toll-free UAE number, or internationally at +971 4 45 08 443