MOST ASKED QUESTIONS

MOST ASKED QUESTIONS

What are the delivery costs and timelines?

We offer the following shipping methods:

  • Standard delivery (20AED): receive your order at your home or business address within 2-3 business days*
  • Same-day delivery (Dubai only, 25AED): receive your order at your home or business address within the same day. Available every day except Friday for orders placed before 4pm.
  • Pickup locations (for prepaid orders only, 15AED): pick up your order at a designated pickup location within 2-3 business days.

We offer FREE standard delivery on all merchandise orders of 250 AED and over.

Gold beauty pass members get FREE delivery on all orders, no minimum purchase required.

Please note that all cash on delivery orders will be charged a fee of 20 AED.

*Please note there are remote locations within UAE that will have longer delivery times, which are dependent on our delivery provider.