MOST ASKED QUESTIONS

MOST ASKED QUESTIONS

What steps are you taking to ensure safe handling of products and deliveries during COVID-19?

We would like to reassure you of the actions Sephora Middle East is taking to keep you, and our employees safe, as well as the community at large.

  • We have significantly increased sanitation procedures in the warehouse and delivery vehicles
  • All staff members have undergone thorough training on hygiene practices
  • All warehouse and delivery teams have their temperature measured daily
  • All orders are cleaned and disinfected before they go to your homes and are handled with protective gloves
  • Delivery teams have been equipped with disinfectants to sanitize their hands before every pick-up and drop-off

If you have any questions, concerns or feedback, please reach out to us by phone at 800-SEPHORA (UAE toll-free) / +971 4 45 08 443 (Outside UAE) or by email at customercare@sephora.ae.