MOST ASKED QUESTIONS

MOST ASKED QUESTIONS

How can I find my nearest Sephora store?

We're so excited to welcome you back to our stores! For up-to-date information on your nearest store hours please click here.

The health and safety of our customers and staff is our No. 1 priority. Therefore at this time, based on the advice of government and health authorities we will be practicing social distancing. In addition to this, and in order to protect your safety, upon entry you will be required to:

  • Sanitize your hands
  • Wear a face mask
  • Take your temperature: those above 37.5ºC will not be permitted to enter the store

As a precautionary measure due to COVID-19, and for the welfare and safety of our clients and employees, we are suspending all paid and free in-store services, makeup and skincare applications, and classes until further notice. 
We look forward to welcoming  back clients for services and classes in the future.

If you have any questions, concerns or feedback, please reach out to us by phone at 800-SEPHORA (UAE toll-free) / +971 4 45 08 443 (Outside UAE) or by email at customercare@sephora.ae.